Blockchain and agency theory in supply chain management: A question of trust
This paper aims to explore how does the introduction of blockchain technologies impact trust in existing supply chain relationships. To do so, we conducted a multiple case study through the lens of agency theory. Three Swiss companies which are carrying out blockchain projects for their supply chain...
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| Veröffentlicht in: | International journal of information management 2024-04, Vol.75, p.102747, Article 102747 |
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| creator | JEANNERET MEDINA, Maximiliano Baudet, Cédric Lebraty, Jean-Fabrice |
| description | This paper aims to explore how does the introduction of blockchain technologies impact trust in existing supply chain relationships. To do so, we conducted a multiple case study through the lens of agency theory. Three Swiss companies which are carrying out blockchain projects for their supply chain have been analyzed in semi-structured interviews and document analysis. Two significant findings of the impact on principal-agent relationships are stressed. Firstly, blockchain technologies can reduce the asymmetry of information, increase the control of agents, and consequently minimize the trust in the principal towards the agents. Secondly and paradoxically, the control mechanisms inherent in these technologies can decrease the agent's trust in the principal. Thus, questioning trust is necessary, both as an antecedent and an unexpected consequence when adopting blockchain technologies. Finally, we provide guidelines for initiating the adoption of blockchain technologies in supply chains.
•Agency theory is suitable for investigating the adoption of blockchain technologies.•Blockchain technologies can minimize the trust in the principal towards the agents.•Blockchain technologies can reduce pre-existing trust between supply chain actors. |
| doi_str_mv | 10.1016/j.ijinfomgt.2023.102747 |
| format | Article |
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| ispartof | International journal of information management, 2024-04, Vol.75, p.102747, Article 102747 |
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| language | eng |
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| source | Elsevier ScienceDirect Journals |
| subjects | Adoption Agency theory Blockchain technologies Business administration Humanities and Social Sciences Supply chain management Trust |
| title | Blockchain and agency theory in supply chain management: A question of trust |
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