Digital Ordering Improves Labor Productivity in Multiproduct Restaurants

This study assessed a digital ordering system (DOS) for use in a multiproduct Japanese cuisine restaurant to enhance labor productivity. Labor productivity of restaurants is lowest among Japanese service industries. After DOS is introduced, restaurant operation processes were changed: order receivin...

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	Shimmura, Takeshi, Oura, Syuichi
Format:	Tagungsbericht
Sprache:	eng
Schlagworte:	Computer Science Labor productivity Restaurant Service engineering
Online-Zugang:	Volltext
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