Evaluating the performance drivers of French ski resorts: A hierarchical approach

Evaluating the performance drivers of French ski resorts: A hierarchical approach

This paper aims to analyse the operational performance of French ski resorts by using data envelopment analysis models. The findings show that the hierarchical category data envelopment analysis is more appropriate than the standard one as it takes into account heterogeneity. The impact of the busin...

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Veröffentlicht in:Managerial and decision economics 2020-04, Vol.41 (3), p.389-405
Hauptverfasser: Corne, Aurélie, Goncalves, Olga, Peypoch, Nicolas
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Sprache:eng
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Business administration
Data envelopment analysis
Humanities and Social Sciences
Ownership
Resorts & spas
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container_title Managerial and decision economics
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creator Corne, Aurélie
Goncalves, Olga
Peypoch, Nicolas
description This paper aims to analyse the operational performance of French ski resorts by using data envelopment analysis models. The findings show that the hierarchical category data envelopment analysis is more appropriate than the standard one as it takes into account heterogeneity. The impact of the business environment (size, ownership, elevation, and location) on performance level is assessed with efficiency scores that are significantly higher for smaller ski resorts, those that are public managed, and those located at medium elevations. In addition, the results highlight a statistical relation between ski resort location and performance. Finally, the implications of the results and future research perspectives are discussed.
doi_str_mv 10.1002/mde.3108
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subjects Business administration
Data envelopment analysis
Humanities and Social Sciences
Ownership
Resorts & spas
title Evaluating the performance drivers of French ski resorts: A hierarchical approach
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