The Devil Lies in Details! How Crises Build up Within Organizations

In this paper, we show that crises result from the combination of two parallel cumulative processes: first, an undercurrent accumulation of organizational imperfections that lay a favourable ground for crises to occur and second, the development of a growing ignorance that keeps managers blind to th...

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Veröffentlicht in:Journal of contingencies and crisis management 2009-03, Vol.17 (1), p.4-11
1. Verfasser: Roux-Dufort, Christophe
Format: Artikel
Sprache:eng
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