A decision support for identifying crucial knowledge requiring capitalizing operation
Capitalizing on the company’s crucial knowledge is an important operation for company’s success. The first step in knowledge capitalizing is to identify the crucial knowledge for which capitalizing operation is required. The crucial knowledge identification is an ill-structured and multi-criteria pr...
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| Veröffentlicht in: | European journal of operational research 2009-06, Vol.195 (3), p.889-904 |
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| container_title | European journal of operational research |
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| creator | Saad, Inès Chakhar, Salem |
| description | Capitalizing on the company’s crucial knowledge is an important operation for company’s success. The first step in knowledge capitalizing is to identify the crucial knowledge for which capitalizing operation is required. The crucial knowledge identification is an ill-structured and multi-criteria problem. In this paper, the crucial knowledge identification problem is structured according to the well-known Simon’s decision making process. Then, a decision support system (DSS), called K-DSS, is developed to support this decision process. The main objectives of this paper are to introduce the crucial knowledge identification decision process, to present the conceptual and functional architectures of K-DSS and to illustrate its utility through a real-world case study conducted in an automobile company. |
| doi_str_mv | 10.1016/j.ejor.2007.11.021 |
| format | Article |
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| ispartof | European journal of operational research, 2009-06, Vol.195 (3), p.889-904 |
| issn | 0377-2217 1872-6860 |
| language | eng |
| recordid | cdi_hal_primary_oai_HAL_hal_01799620v1 |
| source | RePEc; ScienceDirect Journals (5 years ago - present) |
| subjects | Artificial Intelligence Automobile industry Computer Science Crucial knowledge Decision making Decision support system Decision support systems Knowledge Knowledge capitalizing Knowledge capitalizing Multi-criteria classification Crucial knowledge Decision support system Multi-criteria classification Multiple criteria decision making Studies |
| title | A decision support for identifying crucial knowledge requiring capitalizing operation |
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