Exploring Digital Conversation Corpora with Process Mining
Understanding how sentences constitute conversations is still a matter of disagreement. The automatic analysis of corpora can bring new perspectives on this issue. We show that process mining, a computer science approach for analysing human behaviour, enables the inductive identification of within-t...
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Veröffentlicht in: | Corpus pragmatics : international journal of corpus linguistics and pragmatics 2018-06, Vol.2 (2), p.193-215 |
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container_title | Corpus pragmatics : international journal of corpus linguistics and pragmatics |
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creator | Compagno, Dario Epure, Elena V. Deneckere-Lebas, Rébecca Salinesi, Camille |
description | Understanding how sentences constitute conversations is still a matter of disagreement. The automatic analysis of corpora can bring new perspectives on this issue. We show that process mining, a computer science approach for analysing human behaviour, enables the inductive identification of within-turn regularities in digital conversations. We use speech acts as a way to discretise conversations and enable the analysis. To this end, we develop a fine-grained, corpus-independent classification of speech acts that we describe and validate. We perform a manual sentence-by-sentence multi-label contextual annotation of a corpus of digital conversations and we explore it with process mining. Our results suggest that speech act theory could be extended to include typicality conditions for sequences of utterances. |
doi_str_mv | 10.1007/s41701-018-0030-6 |
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subjects | Computational Linguistics Computer Appl. in Arts and Humanities Humanities and Social Sciences Library and information sciences Linguistics Original Paper Pragmatics Semantics Social Sciences |
title | Exploring Digital Conversation Corpora with Process Mining |
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