A structural approach to integrating total quality management and knowledge management with supply chain learning

The aim of this study is to integrate total quality management (TQM) and knowledge management (KM) into a unified framework to study supply chain learning among partnering firms. The impacts of TQM practices (e.g. leadership, strategic planning, customer focus, information analysis, people managemen...

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Veröffentlicht in:	Journal of business economics and management 2012-09, Vol.13 (4), p.776-800
Hauptverfasser:	Loke, Siew-Phaik, Downe, Alan G, Sambasivan, Murali, Khalid, Khalizani
Format:	Artikel
Sprache:	eng
Schlagworte:	Analysis Business economics Economy Knowledge management Logistics Malaysia Quality control quality management structural equation modelling supply chain TQM
Online-Zugang:	Volltext
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