A Relational Model of How High-Performance Work Systems Work

In this paper we explore a causal mechanism through which high-performance work systems contribute to performance outcomes. We propose that high-performance work systems can improve organizational performance by strengthening relationships among employees who perform distinct functions, a pathway th...

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Veröffentlicht in:	Organization science (Providence, R.I.) R.I.), 2010-03, Vol.21 (2), p.490-506
Hauptverfasser:	Gittell, Jody Hoffer, Seidner, Rob, Wimbush, Julian
Format:	Artikel
Sprache:	eng
Schlagworte:	Analysis Communication Coordination Efficiency Employees Health care quality Health outcomes high-performance work systems Hospitals Human capital Human resource management Human resources Job performance Job performance evaluation Joint prostheses Knowledge Labor relations Length of stay Management Medical occupations Medical personnel Nurses Organizational behavior Organizational behaviour Organizational effectiveness Organizational research patient care Patient care planning Performance management Physical therapy Physicians Psychological aspects relational coordination Skills Social capital Studies United States Work design Workers
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