Identifying Unmet Demand

Brand preferences and marketplace demand are a reflection of the importance of underlying needs of consumers and the efficacy of product attributes for delivering value. Dog owners, for example, may look to dog foods to provide specific benefits for their pets (e.g., shiny coats) that may not be ava...

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Veröffentlicht in:Marketing science (Providence, R.I.) R.I.), 2011-01, Vol.30 (1), p.61-73
Hauptverfasser: Chandukala, Sandeep R., Edwards, Yancy D., Allenby, Greg M.
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container_title Marketing science (Providence, R.I.)
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creator Chandukala, Sandeep R.
Edwards, Yancy D.
Allenby, Greg M.
description Brand preferences and marketplace demand are a reflection of the importance of underlying needs of consumers and the efficacy of product attributes for delivering value. Dog owners, for example, may look to dog foods to provide specific benefits for their pets (e.g., shiny coats) that may not be available from current offerings. An analysis of consumer wants for these consumers would reveal weak demand for product attributes resulting from low efficacy, despite the presence of strong latent interest. The challenge in identifying such unmet demand is in distinguishing it from other reasons for weak preference, such as general noninterest in the category and heterogeneous tastes. We propose a model for separating out these effects within the context of conjoint analysis, and we demonstrate its value with data from a national survey of toothpaste preferences. Implications for product development and reformulation are explored.
doi_str_mv 10.1287/mksc.1100.0589
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source RePEc; INFORMS PubsOnLine; EBSCOhost Business Source Complete; JSTOR Archive Collection A-Z Listing
subjects Analysis
Bayesian analysis
Bayesian hierarchical model
Brand preferences
Brands
Coefficients
Conjoint analysis
Consumer behaviour
Consumer preferences
Consumers
Demand (Economics)
Employer provided health insurance
Gustation
heterogeneous variable selection
Management science
Marketing
Modeling
Motivation
Multilevel analysis
Operations research
Parametric models
Preferences
Product development
Purchase intention
Studies
Survey analysis
Teeth
Tooth enamel
Toothpaste
unmet demand
title Identifying Unmet Demand
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