Ethical design in social media: Assessing the main performance measurements of user online behavior modification

•The indicators used by social networks to increase user engagement are questioned.•10 performance measurements and 4 ethical design measurements are defined.•We discuss the links between online ethical design and surveillance capitalism.•Indicators that could generate user online behavior modificat...

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Veröffentlicht in:	Journal of business research 2021-05, Vol.129, p.271-281
Hauptverfasser:	Saura, José Ramón, Palacios-Marqués, Daniel, Iturricha-Fernández, Agustín
Format:	Artikel
Sprache:	eng
Schlagworte:	Algorithms Ethical design Measurement Performance measurements Social media Social networks Surveillance capitalism User behavior modification
Online-Zugang:	Volltext
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