A knowledge-based view of managing dependence on a key customer: Survival and growth outcomes for young firms

Young firms in business-to-business markets often experience a high level of dependence on a key customer, but what are the firm-level effects of such dependence on survival and growth? And what can entrepreneurs do to manage such dependence? Many of the mechanisms suggested by resource dependence s...

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Veröffentlicht in:	Journal of business venturing 2020-11, Vol.35 (6), p.106045, Article 106045
Hauptverfasser:	Yli-Renko, Helena, Denoo, Lien, Janakiraman, Ramkumar
Format:	Artikel
Sprache:	eng
Schlagworte:	Business schools Customer portfolio growth Customer relations Customer relationships Firm survival Genetic disorders Key customer Organizational learning Resource dependence
Online-Zugang:	Volltext
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