The impact of service-oriented organizational design factors on firm performance: The moderating role of service-oriented corporate culture

While manufacturing firms increasingly adopt servitization, with which they shift the basis of their competitive edge from the product-based mode to the service-based mode, they have to find approaches to implement servitization successfully. An initial attempt to achieve this is to make proper inte...

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Veröffentlicht in:International journal of production economics 2020-10, Vol.228, p.107745, Article 107745
Hauptverfasser: Yan, Kaining, Li, Gang, Cheng, T.C.E.
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Sprache:eng
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