Do Small Format Supermarkets Improve the Shopping Experience?: Field Study Assessment of Two Alternative U.S. Strategies

Industry reports have highlighted the trend for smaller format supermarkets in the food industry. Retailers such as Wal-Mart, Tesco, and Safeway see smaller format supermarkets as an opportunity to respond to the changing preferences of customers who are seeking a more convenient shoppability experi...

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Veröffentlicht in:International journal of applied behavioral economics 2012-10, Vol.1 (4), p.1-8
Hauptverfasser: Lang, Mark, Soesilo, Primidya K. M, Lancioni, Richard
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container_title International journal of applied behavioral economics
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description Industry reports have highlighted the trend for smaller format supermarkets in the food industry. Retailers such as Wal-Mart, Tesco, and Safeway see smaller format supermarkets as an opportunity to respond to the changing preferences of customers who are seeking a more convenient shoppability experience. This study investigates differences in small format retail strategies among retailers. A combination of direct observation in a naturalistic setting and Delphi methodologies were employed. A comparative analysis was performed to examine differences in strategy.
doi_str_mv 10.4018/ijabe.2012100101
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subjects Analysis
Behavioral economics
Business schools
Marketing research
Supermarkets
title Do Small Format Supermarkets Improve the Shopping Experience?: Field Study Assessment of Two Alternative U.S. Strategies
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