Is trust really social capital? Knowledge sharing in product development projects

Purpose - The purpose of this research is to focus on the role of trust in knowledge sharing. Social capital researchers have put forward trust as an important force behind the sharing of knowledge. This study aims to investigate whether trust indeed explains knowledge sharing relationships, or whet...

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Veröffentlicht in:The learning organization 2006-01, Vol.13 (6), p.594-605
Hauptverfasser: Bakker, Marloes, Leenders, Roger Th.A.J, Gabbay, Shaul M, Kratzer, Jan, Van Engelen, Jo M.L
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container_end_page 605
container_issue 6
container_start_page 594
container_title The learning organization
container_volume 13
creator Bakker, Marloes
Leenders, Roger Th.A.J
Gabbay, Shaul M
Kratzer, Jan
Van Engelen, Jo M.L
description Purpose - The purpose of this research is to focus on the role of trust in knowledge sharing. Social capital researchers have put forward trust as an important force behind the sharing of knowledge. This study aims to investigate whether trust indeed explains knowledge sharing relationships, or whether there are in fact much more important drivers of the sharing of knowledge in new product development projects.Design methodology approach - A survey study was carried out in large new product development projects, including 23 teams and 91 individuals.Findings - The main finding is that trust is a poor explanatory of knowledge sharing. Team membership, on the other hand, has the largest effect on the density of knowledge sharing relationships. Social capital thus does not reside in trust but in team membership, especially for longer-lived teams.Research limitations implications - There should be more attention for other aspects affecting knowledge sharing, including team characteristics.Originality value - This article will be of use to organizations conducting new product development, wishing to manage knowledge sharing as social capital. Moreover, this article provides more insight on the value of the trust in knowledge sharing and offers directions for future theory development.
doi_str_mv 10.1108/09696470610705479
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subjects Group Membership
Information processing
Knowledge Management
Knowledge sharing
New products
Organizational behavior
Organizational Learning
Organizations
Product development
Production Techniques
Program Development
Role
Shared Resources and Services
Social Capital
Social Science Research
Social structure
Studies
Success
Teams
Teamwork
Trust
Trust (Psychology)
title Is trust really social capital? Knowledge sharing in product development projects
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