Intercultural training: six measures assessing training needs
Purpose - The purpose of this paper is to develop recommendations for measures assessing intercultural training needs for international human resource management. Based on scientific as well as application-oriented criteria the aim is to select six measures assessing general intercultural competenci...
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| Veröffentlicht in: | Journal of European industrial training 2009-07, Vol.33 (6), p.539-558 |
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| container_title | Journal of European industrial training |
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| creator | Graf, Andrea Mertesacker, Marion |
| description | Purpose - The purpose of this paper is to develop recommendations for measures assessing intercultural training needs for international human resource management. Based on scientific as well as application-oriented criteria the aim is to select six measures assessing general intercultural competencies and with the help of behaviour ratings in interactive intercultural exercises to evaluate the psychometric quality and practicability of the questionnaires for training purposes.Design methodology approach - Psychometric quality including prognostic power of ICSI, FLCS, NVCCS, ISAS, TIHK, and SIB was tested by correlating subjects' questionnaires results with observations of their actual behaviour in intercultural exercises.Findings - Satisfying psychometric quality and prognostic validity of almost all measures was found. Especially TIHK, ICSI, and FLCS score well for assessing training needs whereas the results for SIB were problematic.Research limitations implications - The study observed student participants of the same culture. Replication studies should examine large samples of different cultural backgrounds and manager populations.Practical implications - Human resource managers may benefit from gaining knowledge about which measures to use for identifying employee's weaknesses in intercultural competence in order to create tailor-made training interventions.Originality value - The study is the first providing information about the psychometric quality, including predictive power, of six measures, that assess intercultural skills to detect intercultural training needs. |
| doi_str_mv | 10.1108/03090590910974419 |
| format | Article |
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Based on scientific as well as application-oriented criteria the aim is to select six measures assessing general intercultural competencies and with the help of behaviour ratings in interactive intercultural exercises to evaluate the psychometric quality and practicability of the questionnaires for training purposes.Design methodology approach - Psychometric quality including prognostic power of ICSI, FLCS, NVCCS, ISAS, TIHK, and SIB was tested by correlating subjects' questionnaires results with observations of their actual behaviour in intercultural exercises.Findings - Satisfying psychometric quality and prognostic validity of almost all measures was found. Especially TIHK, ICSI, and FLCS score well for assessing training needs whereas the results for SIB were problematic.Research limitations implications - The study observed student participants of the same culture. Replication studies should examine large samples of different cultural backgrounds and manager populations.Practical implications - Human resource managers may benefit from gaining knowledge about which measures to use for identifying employee's weaknesses in intercultural competence in order to create tailor-made training interventions.Originality value - The study is the first providing information about the psychometric quality, including predictive power, of six measures, that assess intercultural skills to detect intercultural training needs.</description><identifier>ISSN: 0309-0590</identifier><identifier>ISSN: 2046-9012</identifier><identifier>EISSN: 1758-7425</identifier><identifier>EISSN: 2046-9020</identifier><identifier>DOI: 10.1108/03090590910974419</identifier><identifier>CODEN: JEITDP</identifier><language>eng</language><publisher>Bradford: Emerald Group Publishing Limited</publisher><subject>Adaptability ; Assertiveness ; Case Studies ; Communication ; Communicative Competence (Languages) ; Competence based training ; Competency Based Education ; Cost reduction ; Cultural differences ; Culture ; Educational Needs ; Error of Measurement ; Factor Structure ; Flexibility ; Foreign Countries ; Foreign Culture ; Germany ; Global Approach ; Globalization ; Human resource management ; Human Resources ; Industrial Training ; International ; International Studies ; Inventory ; Learning Modules ; Measures (Individuals) ; Methods ; Minimum Competency Testing ; Multicultural Education ; Multinational companies ; Multinational corporations ; National cultures ; Nonverbal Communication ; Personnel Management ; Psychological aspects ; Psychometrics ; Quantitative psychology ; Questionnaires ; Requirements ; Self evaluation ; Skills ; Statistical analysis ; Training ; Training needs ; Validity</subject><ispartof>Journal of European industrial training, 2009-07, Vol.33 (6), p.539-558</ispartof><rights>Emerald Group Publishing Limited</rights><rights>Copyright Emerald Group Publishing Limited 2009</rights><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c324t-4765539f27ecb4b9659d9c8cb6dd3a62ef5935b15f7c38f1d6ff3690aee0b5623</citedby><cites>FETCH-LOGICAL-c324t-4765539f27ecb4b9659d9c8cb6dd3a62ef5935b15f7c38f1d6ff3690aee0b5623</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://www.emerald.com/insight/content/doi/10.1108/03090590910974419/full/pdf$$EPDF$$P50$$Gemerald$$H</linktopdf><linktohtml>$$Uhttps://www.emerald.com/insight/content/doi/10.1108/03090590910974419/full/html$$EHTML$$P50$$Gemerald$$H</linktohtml><link.rule.ids>314,778,782,964,11622,27911,27912,52673,52676</link.rule.ids><backlink>$$Uhttp://eric.ed.gov/ERICWebPortal/detail?accno=EJ850433$$DView record in ERIC$$Hfree_for_read</backlink></links><search><creatorcontrib>Graf, Andrea</creatorcontrib><creatorcontrib>Mertesacker, Marion</creatorcontrib><title>Intercultural training: six measures assessing training needs</title><title>Journal of European industrial training</title><description>Purpose - The purpose of this paper is to develop recommendations for measures assessing intercultural training needs for international human resource management. 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Replication studies should examine large samples of different cultural backgrounds and manager populations.Practical implications - Human resource managers may benefit from gaining knowledge about which measures to use for identifying employee's weaknesses in intercultural competence in order to create tailor-made training interventions.Originality value - The study is the first providing information about the psychometric quality, including predictive power, of six measures, that assess intercultural skills to detect intercultural training needs.</description><subject>Adaptability</subject><subject>Assertiveness</subject><subject>Case Studies</subject><subject>Communication</subject><subject>Communicative Competence (Languages)</subject><subject>Competence based training</subject><subject>Competency Based Education</subject><subject>Cost reduction</subject><subject>Cultural differences</subject><subject>Culture</subject><subject>Educational Needs</subject><subject>Error of Measurement</subject><subject>Factor Structure</subject><subject>Flexibility</subject><subject>Foreign Countries</subject><subject>Foreign Culture</subject><subject>Germany</subject><subject>Global Approach</subject><subject>Globalization</subject><subject>Human resource management</subject><subject>Human Resources</subject><subject>Industrial Training</subject><subject>International</subject><subject>International Studies</subject><subject>Inventory</subject><subject>Learning Modules</subject><subject>Measures (Individuals)</subject><subject>Methods</subject><subject>Minimum Competency Testing</subject><subject>Multicultural Education</subject><subject>Multinational companies</subject><subject>Multinational corporations</subject><subject>National cultures</subject><subject>Nonverbal Communication</subject><subject>Personnel Management</subject><subject>Psychological aspects</subject><subject>Psychometrics</subject><subject>Quantitative psychology</subject><subject>Questionnaires</subject><subject>Requirements</subject><subject>Self evaluation</subject><subject>Skills</subject><subject>Statistical analysis</subject><subject>Training</subject><subject>Training needs</subject><subject>Validity</subject><issn>0309-0590</issn><issn>2046-9012</issn><issn>1758-7425</issn><issn>2046-9020</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2009</creationdate><recordtype>article</recordtype><sourceid>AFKRA</sourceid><sourceid>AZQEC</sourceid><sourceid>BENPR</sourceid><sourceid>CCPQU</sourceid><sourceid>DWQXO</sourceid><sourceid>GNUQQ</sourceid><recordid>eNp1kN1LwzAUxYMoOKd_gOBD8dlq0iRNI_ggY-r8QPFjewxpeiOdWzeTFuZ_b0rHXqYvN3DP75wbDkLHBJ8TgrMLTLHEXGJJsBSMEbmDekTwLBYs4buo1-pxC-yjA--nGGMhOeuhq1FVgzPNrG6cnkW102VVVp-XkS9X0Ry0bxz4SHsP3of9BogqgMIfoj2rZx6O1m8ffdwM3wd38ePz7Whw_RgbmrA6ZiLlnEqbCDA5y2XKZSFNZvK0KKhOE7BcUp4TboWhmSVFai1NJdYAOOdpQvvotMtdusV3A75W00XjqnBSJSQk4zACRDrIuIX3DqxaunKu3Y8iWLUlqa2Sguek84ArzYYf3mccM9pGxp1c-hpWG127L5UKKrhik0Q9TN6exuJlrF4Df7aOm0Oos9g4ti6rZWEDjv_G___wL7r4jZc</recordid><startdate>20090724</startdate><enddate>20090724</enddate><creator>Graf, Andrea</creator><creator>Mertesacker, Marion</creator><general>Emerald Group Publishing Limited</general><general>Emerald</general><scope>BSCLL</scope><scope>7SW</scope><scope>BJH</scope><scope>BNH</scope><scope>BNI</scope><scope>BNJ</scope><scope>BNO</scope><scope>ERI</scope><scope>PET</scope><scope>REK</scope><scope>WWN</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>0-V</scope><scope>0U~</scope><scope>1-H</scope><scope>7WY</scope><scope>7WZ</scope><scope>7XB</scope><scope>8AO</scope><scope>AFKRA</scope><scope>ALSLI</scope><scope>AZQEC</scope><scope>BENPR</scope><scope>BEZIV</scope><scope>CCPQU</scope><scope>CJNVE</scope><scope>DWQXO</scope><scope>F~G</scope><scope>GNUQQ</scope><scope>K6~</scope><scope>K8~</scope><scope>L.-</scope><scope>L.0</scope><scope>M0C</scope><scope>M0P</scope><scope>PQBIZ</scope><scope>PQEDU</scope><scope>PQEST</scope><scope>PQQKQ</scope><scope>PQUKI</scope><scope>PSYQQ</scope><scope>Q9U</scope></search><sort><creationdate>20090724</creationdate><title>Intercultural training: six measures assessing training needs</title><author>Graf, Andrea ; Mertesacker, Marion</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c324t-4765539f27ecb4b9659d9c8cb6dd3a62ef5935b15f7c38f1d6ff3690aee0b5623</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2009</creationdate><topic>Adaptability</topic><topic>Assertiveness</topic><topic>Case Studies</topic><topic>Communication</topic><topic>Communicative Competence (Languages)</topic><topic>Competence based training</topic><topic>Competency Based Education</topic><topic>Cost reduction</topic><topic>Cultural differences</topic><topic>Culture</topic><topic>Educational Needs</topic><topic>Error of Measurement</topic><topic>Factor Structure</topic><topic>Flexibility</topic><topic>Foreign Countries</topic><topic>Foreign Culture</topic><topic>Germany</topic><topic>Global Approach</topic><topic>Globalization</topic><topic>Human resource management</topic><topic>Human Resources</topic><topic>Industrial Training</topic><topic>International</topic><topic>International Studies</topic><topic>Inventory</topic><topic>Learning Modules</topic><topic>Measures (Individuals)</topic><topic>Methods</topic><topic>Minimum Competency Testing</topic><topic>Multicultural Education</topic><topic>Multinational companies</topic><topic>Multinational corporations</topic><topic>National cultures</topic><topic>Nonverbal Communication</topic><topic>Personnel Management</topic><topic>Psychological aspects</topic><topic>Psychometrics</topic><topic>Quantitative psychology</topic><topic>Questionnaires</topic><topic>Requirements</topic><topic>Self evaluation</topic><topic>Skills</topic><topic>Statistical analysis</topic><topic>Training</topic><topic>Training needs</topic><topic>Validity</topic><toplevel>online_resources</toplevel><creatorcontrib>Graf, Andrea</creatorcontrib><creatorcontrib>Mertesacker, Marion</creatorcontrib><collection>Istex</collection><collection>ERIC</collection><collection>ERIC (Ovid)</collection><collection>ERIC</collection><collection>ERIC</collection><collection>ERIC (Legacy Platform)</collection><collection>ERIC( SilverPlatter )</collection><collection>ERIC</collection><collection>ERIC PlusText (Legacy Platform)</collection><collection>Education Resources Information Center (ERIC)</collection><collection>ERIC</collection><collection>CrossRef</collection><collection>ProQuest Social Sciences Premium Collection</collection><collection>Global News & ABI/Inform Professional</collection><collection>Trade PRO</collection><collection>ABI/INFORM Collection</collection><collection>ABI/INFORM Global (PDF only)</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>ProQuest Pharma Collection</collection><collection>ProQuest Central UK/Ireland</collection><collection>Social Science Premium Collection</collection><collection>ProQuest Central Essentials</collection><collection>ProQuest Central</collection><collection>Business Premium Collection</collection><collection>ProQuest One Community College</collection><collection>Education Collection</collection><collection>ProQuest Central Korea</collection><collection>ABI/INFORM Global (Corporate)</collection><collection>ProQuest Central Student</collection><collection>ProQuest Business Collection</collection><collection>DELNET Management Collection</collection><collection>ABI/INFORM Professional Advanced</collection><collection>ABI/INFORM Professional Standard</collection><collection>ABI/INFORM Global</collection><collection>Education Database</collection><collection>ProQuest One Business</collection><collection>ProQuest One Education</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>ProQuest One Psychology</collection><collection>ProQuest Central Basic</collection><jtitle>Journal of European industrial training</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Graf, Andrea</au><au>Mertesacker, Marion</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><ericid>EJ850433</ericid><atitle>Intercultural training: six measures assessing training needs</atitle><jtitle>Journal of European industrial training</jtitle><date>2009-07-24</date><risdate>2009</risdate><volume>33</volume><issue>6</issue><spage>539</spage><epage>558</epage><pages>539-558</pages><issn>0309-0590</issn><issn>2046-9012</issn><eissn>1758-7425</eissn><eissn>2046-9020</eissn><coden>JEITDP</coden><abstract>Purpose - The purpose of this paper is to develop recommendations for measures assessing intercultural training needs for international human resource management. Based on scientific as well as application-oriented criteria the aim is to select six measures assessing general intercultural competencies and with the help of behaviour ratings in interactive intercultural exercises to evaluate the psychometric quality and practicability of the questionnaires for training purposes.Design methodology approach - Psychometric quality including prognostic power of ICSI, FLCS, NVCCS, ISAS, TIHK, and SIB was tested by correlating subjects' questionnaires results with observations of their actual behaviour in intercultural exercises.Findings - Satisfying psychometric quality and prognostic validity of almost all measures was found. Especially TIHK, ICSI, and FLCS score well for assessing training needs whereas the results for SIB were problematic.Research limitations implications - The study observed student participants of the same culture. Replication studies should examine large samples of different cultural backgrounds and manager populations.Practical implications - Human resource managers may benefit from gaining knowledge about which measures to use for identifying employee's weaknesses in intercultural competence in order to create tailor-made training interventions.Originality value - The study is the first providing information about the psychometric quality, including predictive power, of six measures, that assess intercultural skills to detect intercultural training needs.</abstract><cop>Bradford</cop><pub>Emerald Group Publishing Limited</pub><doi>10.1108/03090590910974419</doi><tpages>20</tpages></addata></record> |
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| identifier | ISSN: 0309-0590 |
| ispartof | Journal of European industrial training, 2009-07, Vol.33 (6), p.539-558 |
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| language | eng |
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| source | Emerald Journals |
| subjects | Adaptability Assertiveness Case Studies Communication Communicative Competence (Languages) Competence based training Competency Based Education Cost reduction Cultural differences Culture Educational Needs Error of Measurement Factor Structure Flexibility Foreign Countries Foreign Culture Germany Global Approach Globalization Human resource management Human Resources Industrial Training International International Studies Inventory Learning Modules Measures (Individuals) Methods Minimum Competency Testing Multicultural Education Multinational companies Multinational corporations National cultures Nonverbal Communication Personnel Management Psychological aspects Psychometrics Quantitative psychology Questionnaires Requirements Self evaluation Skills Statistical analysis Training Training needs Validity |
| title | Intercultural training: six measures assessing training needs |
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