“Somebody has to teach the ‘broccoli’ course”: Administrators Navigating Student Evaluations of Teaching (SET)

Student Evaluations of Teaching (SET) have been the most consistently administered tool, and they are still extensively used in higher education institutions to assess teaching effectiveness. The purpose of this study was to explore how SET are used by administrators in the teaching evaluation proce...

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Veröffentlicht in:Canadian journal of higher education (1975) 2019-04, Vol.49 (1), p.85-103
Hauptverfasser: Vargas-Madriz, Luis Francisco, Nocente, Norma, Best-Bertwistle, Rebecca, Forgie, Sarah
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container_title Canadian journal of higher education (1975)
container_volume 49
creator Vargas-Madriz, Luis Francisco
Nocente, Norma
Best-Bertwistle, Rebecca
Forgie, Sarah
description Student Evaluations of Teaching (SET) have been the most consistently administered tool, and they are still extensively used in higher education institutions to assess teaching effectiveness. The purpose of this study was to explore how SET are used by administrators in the teaching evaluation process at a large, research-intensive Canadian university. A basic qualitative research design was used in this project, and semi-structured interviews were used to obtain administrators' experiences. The research question that guided this study was: How are SET (and other tools) used in the evaluation of teaching at this university? Findings showed that although participants mostly utilized a couple of SET statements as indicators of effective teaching, they were certainly aware of the intrinsic issues concerning these tools, and that they are continually seeking to obtain more evidence if SET results are below their benchmarks.
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identifier ISSN: 0316-1218
ispartof Canadian journal of higher education (1975), 2019-04, Vol.49 (1), p.85-103
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source ERIC - Full Text Only (Discovery); Education Source; DOAJ Directory of Open Access Journals; EZB-FREE-00999 freely available EZB journals; Alma/SFX Local Collection
subjects Administrator Attitudes
Benchmarking
Bias
College Faculty
College Students
Education parks
Educational evaluation
Educational Quality
Evaluation Methods
Feedback (Response)
Foreign Countries
Formative Evaluation
Gender Differences
Higher Education
Instructional Effectiveness
Interpersonal Attraction
Interviews
Qualitative research
Quality Assurance
Quality Control
Reliability
Research Design
Research Universities
School facilities
Semi Structured Interviews
Structured Interviews
Student Evaluation
Student Evaluation of Teacher Performance
Student Reaction
Student Satisfaction
Studies
Summative Evaluation
Teacher Effectiveness
Teacher evaluations
Teachers, Rating of
Teaching
Teaching Methods
Teaching Skills
Tenure
University faculty
University students
Validity
title “Somebody has to teach the ‘broccoli’ course”: Administrators Navigating Student Evaluations of Teaching (SET)
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