SYSTEM AND METHOD FOR DYNAMIC CALL-PROGRESS ANALYSIS AND CALL PROCESSING

A telephony application such as an interactive voice response ("IVR") needs to identify quickly the nature of the call (e.g., whether it is a person or machine answering a call) in order to initiate an appropriate voice application. Conventionally, the call stream is sent to a call-progres...

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	AGRANOVSKY, ALEXANDER S, TAYLOR, JONATHAN ROBERT, AUBURN, R., J, GREEN, ROBBIE A, CAMPBELL, RYAN STEPHEN
Format:	Patent
Sprache:	eng ; fre
Schlagworte:	ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY TELEPHONIC COMMUNICATION TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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