Contact center co-browsing for a mobile device

Contact center co-browsing for a mobile device

Methods and systems of co-browsing may provide for determining a custom set of display parameters for a co-browsing session based on a first set of display parameters corresponding to a first type of browser and a second set of display parameters corresponding to a second type of browser. One or mor...

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Hauptverfasser: SHOOK AARON K, IVORY ANDREW J, KAPLINGER TODD E, BURCKART ERIK J
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
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creator SHOOK AARON K
IVORY ANDREW J
KAPLINGER TODD E
BURCKART ERIK J
description Methods and systems of co-browsing may provide for determining a custom set of display parameters for a co-browsing session based on a first set of display parameters corresponding to a first type of browser and a second set of display parameters corresponding to a second type of browser. One or more web applications can be notified of the custom set of display parameters, wherein the web applications may override responses to web requests during the co-browsing session based on the custom set of display parameteters.
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subjects CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
title Contact center co-browsing for a mobile device
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