Emergency greeting override by system administrator or routing to contact center

The system of the present disclosure can determine that one or more of a selected person and communication device of the selected person has been or may be impacted by an emergency event and, in response, change one or more of the following: a greeting message provided to a contactor, a status of th...

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Bibliographische Detailangaben
1. Verfasser: MOHLER DAVID S
Format: Patent
Sprache:eng
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