System and method for processing speech

Systems and methods for processing audio are provided. The system may include a processor to convert an audio input received via a call to text. The processor may perform a comparison between a portion of the text to one or more phrases included in a table. The processor may also make a selection of...

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Hauptverfasser: KNOTT BENJAMIN ANTHONY, MARTIN JOHN MILLS, KORTH SARAH, BUSHEY ROBERT R
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creator KNOTT BENJAMIN ANTHONY
MARTIN JOHN MILLS
KORTH SARAH
BUSHEY ROBERT R
description Systems and methods for processing audio are provided. The system may include a processor to convert an audio input received via a call to text. The processor may perform a comparison between a portion of the text to one or more phrases included in a table. The processor may also make a selection of at least one of a first object or a first action based on the comparison. The processor may further route the call based on the at least one of the first object or the first action.
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subjects ACOUSTICS
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
MUSICAL INSTRUMENTS
PHYSICS
SPEECH ANALYSIS OR SYNTHESIS
SPEECH OR AUDIO CODING OR DECODING
SPEECH OR VOICE PROCESSING
SPEECH RECOGNITION
TELEPHONIC COMMUNICATION
title System and method for processing speech
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