Dynamically generated graphical user interface for interactive voice response

A device may be configured to receive information regarding a call center. The received information may include an interactive voice response ("IVR") menu configuration that includes contact information for contacts associated with the call center, and audible options to place a call to th...

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Bibliographische Detailangaben
Hauptverfasser: EICHEN ELLIOT G, NI JAMES J, GAVIRIA RAFAEL A, JAVAREGOWDA GOWTHAM, AZIM REZWANUL
Format: Patent
Sprache:eng
Schlagworte:
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