System and method for robust evaluation of the user experience in automated spoken dialog systems

A single, subjective numerical rating to evaluate the performance of a telephone-based spoken dialog system. This CE rating is provided by expert human listeners who have knowledge of the design of the dialog system. Different human raters can be trained to achieve a satisfactory level of agreement....

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	LISCOMBE JACKSON, SUENDERMANN DAVID, HUNTER PHILLIP, DAYANIDHI KRISHNA, GORELOV ZOR, EVANINI KEELAN, PIERACCINI ROBERTO
Format:	Patent
Sprache:	eng
Schlagworte:	ACOUSTICS MUSICAL INSTRUMENTS PHYSICS SPEECH ANALYSIS OR SYNTHESIS SPEECH OR AUDIO CODING OR DECODING SPEECH OR VOICE PROCESSING SPEECH RECOGNITION
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