Customer satisfaction in booking process

A system and system to improving customer satisfaction in booking process. In one embodiment a system and method are described to determine the cause of the issue in procuring the service is and, based on a set of rules, offer the user a path to complete the procurement successfully. In one embodime...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: MAH ANSON, HERRMANN MARTIN, ORTTUNG MARK, CHEN JEROME
Format: Patent
Sprache:eng
Schlagworte:
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