Search and chat integration system

Embodiments of the invention provide systems, methods, and computer program products for providing improved customer service by presenting a customer with an invitation to chat with a customer service associate that is skilled in a subject matter of interest to the customer and is currently availabl...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: SUAYAN WILLIAM C. A, MONBERG BROOKE KATHRYN, DAUGINAS EDWARD PATTON, JAMES CONSTANCE LANDRETH, YU WENXIN
Format: Patent
Sprache:eng
Schlagworte:
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