Method and computer program product for obtaining reviews of businesses from customers

Method and computer program product for obtaining reviews of businesses from customers

A method and apparatus for automatically soliciting business reviews includes a process for automatically soliciting business reviews whereby searches made, and/or reviews submitted, by individuals using a community based business listing and review system are monitored and user specific usage data...

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Hauptverfasser: GOODYEAR TODD FREY, MADURZAK DAVID OTTO, SCHIRMACHER JAY, DEL FAVERO JAMES ROBERT
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
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creator GOODYEAR TODD FREY
MADURZAK DAVID OTTO
SCHIRMACHER JAY
DEL FAVERO JAMES ROBERT
description A method and apparatus for automatically soliciting business reviews includes a process for automatically soliciting business reviews whereby searches made, and/or reviews submitted, by individuals using a community based business listing and review system are monitored and user specific usage data is collected including: the user's identification; the business listing category in which a search was conducted and/or the business listing category in which a review was submitted by the user; and the community in which the user resides, and/or the community in which the search was made, and/or the community in which the business reviewed resides. Once user specific usage data about the user, and the searches the user conducts and/or the reviews the user has submitted, is gathered, the user specific usage data is then used to create user specific review solicitations of various types.
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subjects CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
title Method and computer program product for obtaining reviews of businesses from customers
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