Call center administration manager

A network-based call center for managing a company's interactions with its customers uses resources supplied by an application service provider. The call center stores sensitive information on a database within the company's private network, behind a firewall. When a call center resource o...

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	HOLLY, JR. GERALD AUGUSTIN, JARQUIN ROBERTO ARMANDO PORTILLO, BORODOW ELI BEN, EZERZER RAN, ALJANE ALI
Format:	Patent
Sprache:	eng
Schlagworte:	ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY TELEPHONIC COMMUNICATION TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
Online-Zugang:	Volltext bestellen
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