Method and system for interfacing systems unified messaging with legacy systems located behind corporate firewalls

Method and system for interfacing systems unified messaging with legacy systems located behind corporate firewalls

A system and method for interfacing unified message processing systems with legacy voice mail, e-mail and facsimile systems, located behind corporate firewalls. The system includes a unified message server, a proxy interface and a message protocol converter. The proxy interface is configured to acce...

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Hauptverfasser: THORNBERRY, JR. ROBERT J, CHATTERLEY BRUCE A, PETERSON BRUCE L, SKLADMAN JULIA, NG ALEXANDER SIU-KAY
Format: Patent
Sprache:eng
Schlagworte:
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TELEPHONIC COMMUNICATION
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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creator THORNBERRY, JR. ROBERT J
CHATTERLEY BRUCE A
PETERSON BRUCE L
SKLADMAN JULIA
NG ALEXANDER SIU-KAY
description A system and method for interfacing unified message processing systems with legacy voice mail, e-mail and facsimile systems, located behind corporate firewalls. The system includes a unified message server, a proxy interface and a message protocol converter. The proxy interface is configured to access the legacy system in response to a request from a unified message server. Messages stored on the legacy system are converted by a protocol converter to a predetermined format compatible with the unified message server. The converted messages are then transferred to a unified message server which is capable of providing messages from different messaging system, such as voice mail, e-mail and facsimile to users in a predetermined format. The invention permits enterprise wide communication systems to provide unified messaging without abandoning pre-existing legacy messaging system.
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subjects ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TELEPHONIC COMMUNICATION
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
title Method and system for interfacing systems unified messaging with legacy systems located behind corporate firewalls
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