Method and system for automated customer support services

A system and method for accepting customer calls for product related services and directing these calls to an appropriate customer care center. The system contains a customer support network and a customer transaction database for storing a plurality of product information and vendor/customer data....

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	MIR KAMRAN, HERNANDEZ DAVID
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR TELEPHONIC COMMUNICATION
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