Method and apparatus for executing a human-machine dialogue in the form of two-sided speech as based on a modular dialogue structure

In a dialogue structure outputting speech items interrogating an access call while examining subsequently received human speech items for ascertaining an actual transaction instance further outputting speech in accordance with the ascertaining until either attaining a positive transaction result, or...

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Hauptverfasser: BROEDE, HOLGER W, AUST, HARALD, MARTI DEL OLMO, ENRIQUE, SCHROEER, OLAF, MARSCHNER, JENS F
Format: Patent
Sprache:eng
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Zusammenfassung:In a dialogue structure outputting speech items interrogating an access call while examining subsequently received human speech items for ascertaining an actual transaction instance further outputting speech in accordance with the ascertaining until either attaining a positive transaction result, or otherwise exiting the dialogue in case of failure. In particular, the dialogue is constructed from hierarchically arranged and callable subdialogues constituting respective mutually independent building blocks, which are arranged for generating a particular outcome if a positive result is attained by the subdialogue in question. The subdialogues offer interfaces for mutual coupling with a hierarchically superior subdialogue, so that the overall structure is formed as based on a selection of subdialogues and exclusively based on required partial results by each of the subdialogues in the structure.