Visual Interactive Voice Response

A method includes connecting a call from a client device to a destination having an interactive voice response service; transcribing audio from the destination during the call to identify menu options of the interactive voice response service; generating visualizations representing the menu options;...

Ausführliche Beschreibung

Bibliographische Detailangaben

1. Verfasser:	Chau, Vi Dinh
Format:	Patent
Sprache:	eng
Schlagworte:	ACOUSTICS ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY MUSICAL INSTRUMENTS PHYSICS SPEECH ANALYSIS OR SYNTHESIS SPEECH OR AUDIO CODING OR DECODING SPEECH OR VOICE PROCESSING SPEECH RECOGNITION TELEPHONIC COMMUNICATION
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