EVENT MANAGEMENT IN COMPUTER SYSTEM

Embodiments of the present invention relate to methods, systems, and computer program products for event management. In a method, a plurality of notes that are comprised in a plurality of event records are obtained in a computer system. A plurality of paragraphs that are comprised in the plurality o...

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Hauptverfasser: Zhu, Zi Xiao, LIU, PEI NI, Narayan, Sandhya, Ramasamy, HariGovind Venkatraj, Wu, Tian, Kolodner, Elliot Karl, Meng, FAN JING
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creator Zhu, Zi Xiao
LIU, PEI NI
Narayan, Sandhya
Ramasamy, HariGovind Venkatraj
Wu, Tian
Kolodner, Elliot Karl
Meng, FAN JING
description Embodiments of the present invention relate to methods, systems, and computer program products for event management. In a method, a plurality of notes that are comprised in a plurality of event records are obtained in a computer system. A plurality of paragraphs that are comprised in the plurality of notes are classified into a plurality of content types based on a content analysis of the plurality of paragraphs. The plurality of notes are classified into a plurality of semantic types based on the plurality of content types and a syntactic parsing to the plurality of notes. A knowledge item is generated for managing an event in the computer system based on a group of notes in the plurality of notes that are classified into the plurality of semantic types. With these embodiments, knowledge items for managing events may be obtained in an easier and more effective way.
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subjects CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
title EVENT MANAGEMENT IN COMPUTER SYSTEM
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