CUSTOMER JOURNEY MANAGEMENT ENGINE

Provided is a process, including: obtaining a first training dataset, training a first machine-learning model on the first training dataset, obtaining a set of candidate question sequences, forming virtual subject-entity records, forming a second training dataset, training a second machine-learning...

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Bibliographische Detailangaben
Hauptverfasser: Engeling, Michael Henry, Belanger, Jean Joseph, Li, Hongshi, Briancon, Alain Charles, Klose, Gregory, Ismail, Mounib Mohamad, Stojanov, James Cvetan, Coovrey, Christopher Michael, Huang, Max Changchun, Makhijani, Pranav Mahesh
Format: Patent
Sprache:eng
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