SYSTEMS AND METHODS FOR COMMUNICATION PROCESSING

A system comprises a service platform comprising an applications server. The applications server is configured to receive an inbound communication, route the inbound communication to a speech-enabled intelligent script, the speech-enabled intelligent script comprising one or more of predetermined pr...

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	Waldner, Wayne Paul, Hansen, Paul L, Curtin, Thomas V, Beale, Kevin Mark
Format:	Patent
Sprache:	eng
Schlagworte:	ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY TELEPHONIC COMMUNICATION TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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