QUEUE MANAGEMENT SYSTEM

The present invention provides a system that comprises a memory and a queue manager that maintains a virtual queue in the memory for a consumable event, the virtual queue defining a current order of a plurality of agents, and summons one or more agents of the plurality of agents to the consumable ev...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: Forge, Nicholas Samuel, Stroh, Timothy, Whyte, Nicolas Aodhan, WALSH, DAVID DOMINIC, Dwyer Haslehurst, Jacob Colin Thomas
Format: Patent
Sprache:eng
Schlagworte:
Online-Zugang:Volltext bestellen
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
container_end_page
container_issue
container_start_page
container_title
container_volume
creator Forge, Nicholas Samuel
Stroh, Timothy
Whyte, Nicolas Aodhan
WALSH, DAVID DOMINIC
Dwyer Haslehurst, Jacob Colin Thomas
description The present invention provides a system that comprises a memory and a queue manager that maintains a virtual queue in the memory for a consumable event, the virtual queue defining a current order of a plurality of agents, and summons one or more agents of the plurality of agents to the consumable event, wherein the queue manager is configured to communicate with a plurality of mobile devices, each mobile device of the plurality of mobile devices associated with an agent of the plurality of agents, wherein the queue manager communicates with each mobile device in order to monitor the associated agent, and wherein the queue manager is configured to dynamically determine when to summon one or more agents of the plurality of agents in the virtual queue to the consumable event based on the monitoring of the plurality of agents.
format Patent
fullrecord <record><control><sourceid>epo_EVB</sourceid><recordid>TN_cdi_epo_espacenet_US2020394584A1</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sourcerecordid>US2020394584A1</sourcerecordid><originalsourceid>FETCH-epo_espacenet_US2020394584A13</originalsourceid><addsrcrecordid>eNrjZBAPDHUNdVXwdfRzdHf1dfULUQiODA5x9eVhYE1LzClO5YXS3AzKbq4hzh66qQX58anFBYnJqXmpJfGhwUYGRgbGliamFiaOhsbEqQIAXf8ggw</addsrcrecordid><sourcetype>Open Access Repository</sourcetype><iscdi>true</iscdi><recordtype>patent</recordtype></control><display><type>patent</type><title>QUEUE MANAGEMENT SYSTEM</title><source>esp@cenet</source><creator>Forge, Nicholas Samuel ; Stroh, Timothy ; Whyte, Nicolas Aodhan ; WALSH, DAVID DOMINIC ; Dwyer Haslehurst, Jacob Colin Thomas</creator><creatorcontrib>Forge, Nicholas Samuel ; Stroh, Timothy ; Whyte, Nicolas Aodhan ; WALSH, DAVID DOMINIC ; Dwyer Haslehurst, Jacob Colin Thomas</creatorcontrib><description>The present invention provides a system that comprises a memory and a queue manager that maintains a virtual queue in the memory for a consumable event, the virtual queue defining a current order of a plurality of agents, and summons one or more agents of the plurality of agents to the consumable event, wherein the queue manager is configured to communicate with a plurality of mobile devices, each mobile device of the plurality of mobile devices associated with an agent of the plurality of agents, wherein the queue manager communicates with each mobile device in order to monitor the associated agent, and wherein the queue manager is configured to dynamically determine when to summon one or more agents of the plurality of agents in the virtual queue to the consumable event based on the monitoring of the plurality of agents.</description><language>eng</language><subject>CALCULATING ; COMPUTING ; COUNTING ; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ; PHYSICS ; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</subject><creationdate>2020</creationdate><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&amp;date=20201217&amp;DB=EPODOC&amp;CC=US&amp;NR=2020394584A1$$EHTML$$P50$$Gepo$$Hfree_for_read</linktohtml><link.rule.ids>230,308,776,881,25542,76290</link.rule.ids><linktorsrc>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&amp;date=20201217&amp;DB=EPODOC&amp;CC=US&amp;NR=2020394584A1$$EView_record_in_European_Patent_Office$$FView_record_in_$$GEuropean_Patent_Office$$Hfree_for_read</linktorsrc></links><search><creatorcontrib>Forge, Nicholas Samuel</creatorcontrib><creatorcontrib>Stroh, Timothy</creatorcontrib><creatorcontrib>Whyte, Nicolas Aodhan</creatorcontrib><creatorcontrib>WALSH, DAVID DOMINIC</creatorcontrib><creatorcontrib>Dwyer Haslehurst, Jacob Colin Thomas</creatorcontrib><title>QUEUE MANAGEMENT SYSTEM</title><description>The present invention provides a system that comprises a memory and a queue manager that maintains a virtual queue in the memory for a consumable event, the virtual queue defining a current order of a plurality of agents, and summons one or more agents of the plurality of agents to the consumable event, wherein the queue manager is configured to communicate with a plurality of mobile devices, each mobile device of the plurality of mobile devices associated with an agent of the plurality of agents, wherein the queue manager communicates with each mobile device in order to monitor the associated agent, and wherein the queue manager is configured to dynamically determine when to summon one or more agents of the plurality of agents in the virtual queue to the consumable event based on the monitoring of the plurality of agents.</description><subject>CALCULATING</subject><subject>COMPUTING</subject><subject>COUNTING</subject><subject>DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES</subject><subject>PHYSICS</subject><subject>SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</subject><fulltext>true</fulltext><rsrctype>patent</rsrctype><creationdate>2020</creationdate><recordtype>patent</recordtype><sourceid>EVB</sourceid><recordid>eNrjZBAPDHUNdVXwdfRzdHf1dfULUQiODA5x9eVhYE1LzClO5YXS3AzKbq4hzh66qQX58anFBYnJqXmpJfGhwUYGRgbGliamFiaOhsbEqQIAXf8ggw</recordid><startdate>20201217</startdate><enddate>20201217</enddate><creator>Forge, Nicholas Samuel</creator><creator>Stroh, Timothy</creator><creator>Whyte, Nicolas Aodhan</creator><creator>WALSH, DAVID DOMINIC</creator><creator>Dwyer Haslehurst, Jacob Colin Thomas</creator><scope>EVB</scope></search><sort><creationdate>20201217</creationdate><title>QUEUE MANAGEMENT SYSTEM</title><author>Forge, Nicholas Samuel ; Stroh, Timothy ; Whyte, Nicolas Aodhan ; WALSH, DAVID DOMINIC ; Dwyer Haslehurst, Jacob Colin Thomas</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-epo_espacenet_US2020394584A13</frbrgroupid><rsrctype>patents</rsrctype><prefilter>patents</prefilter><language>eng</language><creationdate>2020</creationdate><topic>CALCULATING</topic><topic>COMPUTING</topic><topic>COUNTING</topic><topic>DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES</topic><topic>PHYSICS</topic><topic>SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</topic><toplevel>online_resources</toplevel><creatorcontrib>Forge, Nicholas Samuel</creatorcontrib><creatorcontrib>Stroh, Timothy</creatorcontrib><creatorcontrib>Whyte, Nicolas Aodhan</creatorcontrib><creatorcontrib>WALSH, DAVID DOMINIC</creatorcontrib><creatorcontrib>Dwyer Haslehurst, Jacob Colin Thomas</creatorcontrib><collection>esp@cenet</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>Forge, Nicholas Samuel</au><au>Stroh, Timothy</au><au>Whyte, Nicolas Aodhan</au><au>WALSH, DAVID DOMINIC</au><au>Dwyer Haslehurst, Jacob Colin Thomas</au><format>patent</format><genre>patent</genre><ristype>GEN</ristype><title>QUEUE MANAGEMENT SYSTEM</title><date>2020-12-17</date><risdate>2020</risdate><abstract>The present invention provides a system that comprises a memory and a queue manager that maintains a virtual queue in the memory for a consumable event, the virtual queue defining a current order of a plurality of agents, and summons one or more agents of the plurality of agents to the consumable event, wherein the queue manager is configured to communicate with a plurality of mobile devices, each mobile device of the plurality of mobile devices associated with an agent of the plurality of agents, wherein the queue manager communicates with each mobile device in order to monitor the associated agent, and wherein the queue manager is configured to dynamically determine when to summon one or more agents of the plurality of agents in the virtual queue to the consumable event based on the monitoring of the plurality of agents.</abstract><oa>free_for_read</oa></addata></record>
fulltext fulltext_linktorsrc
identifier
ispartof
issn
language eng
recordid cdi_epo_espacenet_US2020394584A1
source esp@cenet
subjects CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
title QUEUE MANAGEMENT SYSTEM
url https://sfx.bib-bvb.de/sfx_tum?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2025-01-30T21%3A49%3A31IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-epo_EVB&rft_val_fmt=info:ofi/fmt:kev:mtx:patent&rft.genre=patent&rft.au=Forge,%20Nicholas%20Samuel&rft.date=2020-12-17&rft_id=info:doi/&rft_dat=%3Cepo_EVB%3EUS2020394584A1%3C/epo_EVB%3E%3Curl%3E%3C/url%3E&disable_directlink=true&sfx.directlink=off&sfx.report_link=0&rft_id=info:oai/&rft_id=info:pmid/&rfr_iscdi=true