CHAT BOT CONVERSATION MANAGER

The present disclosure involves systems, software, and computer implemented methods for tracking of a conversation and management of multi-channel, multi-interaction customer conversations across multiple chat bots. One example system includes operations to receive a first signal comprising a first...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Clark, Andrew David, Henault-Ethier, Michel, D`Agostino, Dino Paul, Le Amaral, Amanda, Martin, Randall Walton
Format: Patent
Sprache:eng
Schlagworte:
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