MANAGING CONTEXT INFORMATION BETWEEN CHATBOT AND USER DEVICE

A chatbot server that manages context information between a chatbot and a user device includes a receiving unit that receives, from a messenger server, a question message input for a service selected from multiple services by the user device and service account information corresponding to the selec...

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Bibliographische Detailangaben
Hauptverfasser: Hwang, Ji Soo, MYUNG, No Suk, Lee, Hee Keung, Kim, Jun Ki
Format: Patent
Sprache:eng
Schlagworte:
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Zusammenfassung:A chatbot server that manages context information between a chatbot and a user device includes a receiving unit that receives, from a messenger server, a question message input for a service selected from multiple services by the user device and service account information corresponding to the selected service; a derivation unit that derives an answer to the question message by using the chatbot corresponding to the service account information; and a context information management unit that manages context information of a chat between the user device and the chatbot based on the question message and/or the answer.