TRACKING THE STATE OF BILLING RECORDS IN A METERED BILLING SYSTEM FOR RESOLVING BILLING DISPUTES

A computer-implemented method includes: receiving a resource unit (RU) record associated with a metered resource provided by a service provider to a client; tracking status of the RU record and updating the status based on receiving dispute resolution information regarding the RU record; adding the...

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Bibliographische Detailangaben
Hauptverfasser:	Jen, Michael, Merrill, Bruce A, Ward, Deborah A, Fang, Shih-Chung, Gayek, Peter W
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:	A computer-implemented method includes: receiving a resource unit (RU) record associated with a metered resource provided by a service provider to a client; tracking status of the RU record and updating the status based on receiving dispute resolution information regarding the RU record; adding the RU record to a final invoice when the status of the RU record indicates that the RU was not disputed or when the status of the RU record indicates that the RU was disputed and valid; deleting RU record from a billing dimension to prevent the RU record from being added to the final invoice when the status of the RU record indicates that the RU record was disputed and invalid; retaining the RU record in the billing dimension when the status of the RU record indicates that the RU record is disputed and unsettled; and providing the final invoice to a client billing system.