Workflow Management Using Third-Party Templates

Systems and methods for providing workflow management regarding received messages from a provider are presented. In operation, a workflow management service is notified of a received message from the provider and, in response, identifies a third party template associated with the receiving user that...

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Hauptverfasser: Nagaralu Sree Hari, Raman Karthikeyan, Kondapally Ranganath, Busetty Venkata Sai Ravali, Dasari Pavan Kumar
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creator Nagaralu Sree Hari
Raman Karthikeyan
Kondapally Ranganath
Busetty Venkata Sai Ravali
Dasari Pavan Kumar
description Systems and methods for providing workflow management regarding received messages from a provider are presented. In operation, a workflow management service is notified of a received message from the provider and, in response, identifies a third party template associated with the receiving user that is applicable to the first message according to an applicability condition of the first third party template. After identifying a third party template, a template rule is identified from the third party template, where the template rule is applicable to the received message according to an analysis of the message. An action is implemented, the action being associated with the received template rule with regard to a workflow status of a workflow corresponding to the third party template. The workflow status of the workflow is updated according to the results of implementing the action.
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subjects CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
title Workflow Management Using Third-Party Templates
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