SYSTEM AND METHOD FOR INTELLIGENT TASK MANAGEMENT AND ROUTING

Systems and methods are shown for routing task objects to multiple agents that involve analyzing content of each task object in an input buffer to determine a classification relevant to the content of the task object that is added to task object metadata, which is placed in a second buffer. Objects...

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	Ristock Herbert Willi Artur, Nitin Anand Pai Krishnanand, Korolev Nikolay I, Teryoshin Vitaliy, Petrovykh Yevgeniy, Placiakis Vidas
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING ELECTRIC DIGITAL DATA PROCESSING PHYSICS
Online-Zugang:	Volltext bestellen
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