ACTIONS FOR AN INFORMATION TECHNOLOGY CASE

Recommending actions to an Information Technology (IT) case can include searching an index for an IT case that matches a received IT case, identifying a plurality of actions for the received IT case based on the search, and recommending a subset of actions from the plurality of actions for the recei...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: DIKMAN MICHAEL, NOTER DAN, SNAPIR YARIV, MOSHAYEV YURI, REZNIK LEONID
Format: Patent
Sprache:eng
Schlagworte:
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