AUTOMATED REFUND OF ELECTRONIC MISCELLANEOUS DOCUMENT (EMD)

A method, apparatus and program product automatically perform a refund operation for an Electronic Miscellaneous Document (EMD). Both a pricing engine and a Form of Payment (FOP) service may be accessed when performing a refund operation to determine both the amount of the refund and the manner in w...

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Hauptverfasser: DONADIO JEAN-NOEL, VERNET JEROME, ROMERO ISABELLE, PHILIPPON JEREMY, LAFFITTE ANATOLE, COLLENDAVELLOO YAN, IDIR NASSIM
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creator DONADIO JEAN-NOEL
VERNET JEROME
ROMERO ISABELLE
PHILIPPON JEREMY
LAFFITTE ANATOLE
COLLENDAVELLOO YAN
IDIR NASSIM
description A method, apparatus and program product automatically perform a refund operation for an Electronic Miscellaneous Document (EMD). Both a pricing engine and a Form of Payment (FOP) service may be accessed when performing a refund operation to determine both the amount of the refund and the manner in which the refund should be applied to one or more FOP's, and optionally based upon one or more refund policy rules specified by a travel provider. In addition, a status of an EMD may be accessed and used to automatically determine the refundability of the service or services associated with an EMD. By doing so, the required expertise, training and/or effort of the end user, as well as the likelihood of miscalculations when performing an EMD refund operation often may be reduced.
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recordid cdi_epo_espacenet_US2015161689A1
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subjects CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
title AUTOMATED REFUND OF ELECTRONIC MISCELLANEOUS DOCUMENT (EMD)
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