INTELLIGENT AUTOMATED AGENT FOR A CONTACT CENTER

A system for handling customer interactions with a contact center for an enterprise includes an intelligent automated agent that includes a processor, a non-transitory storage device configured to store customer profile data, and a memory. The memory has instructions stored thereon that, when execut...

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	RISTOCK HERBERT WILLI ARTUR, RIAHI AKBAR
Format:	Patent
Sprache:	eng
Schlagworte:	ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY TELEPHONIC COMMUNICATION
Online-Zugang:	Volltext bestellen
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