CUSTOMER INTERACTION MANAGER ON A RESTAURANT COMPUTER

CUSTOMER INTERACTION MANAGER ON A RESTAURANT COMPUTER

An approach is provided for indirectly connecting a customer's mobile smart device to a point of sale computer located at a business when the customer is making a purchase at the business. The customer's mobile smart device and the POS computer communicate over the Internet with a customer...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: SPRETER SHERRY SHIRAH, BANDE-ALI AZHAR, EVANS CURTIS PATRICK QUINN, PATTERSON KEVIN ANDREW, OLLISON BRIAN JEREL, MORGAN TAYLOR DRAKE, FORTUNA JAMES LEE
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:An approach is provided for indirectly connecting a customer's mobile smart device to a point of sale computer located at a business when the customer is making a purchase at the business. The customer's mobile smart device and the POS computer communicate over the Internet with a customer interaction manager executing on an Internet server. This provides an easy to use interface for the customer and allows the customer to receive information and send requests to the business without having to wait for personnel working at the business to be available.