BUSINESS PROCESS ORIENTED NAVIGATION

A current location of a mobile user device within a building may be determined and presented to the user via map information. Map information, including data about locations within the building, may be retrieved and business process information associated with a user's execution of a business process may be accessed. The business process may have a series of business process steps, and steps may be associated with the pre-determined locations within the building. It may then be automatically arranged for the map information to be displayed, along with information about the business process steps, via the mobile user device based on the current location of the mobile user device within the building. The system may automatically direct the user step-by-step through a process using map and/or audio information indicating what the next step is, where the next step is located, and/or time requirements associated with the next step.