Fulfillment Workflow Optimization

A system and method for an optimization of fulfillment workflow is disclosed. In accordance with one embodiment of the present disclosure. In accordance with embodiments of the present disclosure, a method may include receiving a request to be fulfilled from a client. The method may also include det...

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Hauptverfasser: PICKFORD JOHN DEWEL, OLBERDING GARY L, MCGRAW JOHN F, EVATT KRISTI J, SEUGLING STEPHANIE FILOMENA, RIOS MARISOL, CORCORAN CATHLEEN, BISHOP RANDAL J, RILEY MARY K, BADGLEY ANNE M, RITTER EDWARD C, HUNTLEY CHRISTOPHER E, GREENE TRINA MARIE, HUDGINS CHARLES CARY, OXENDINE SUZETTE, ARCURE SCOTT C, MORGAN JANET MACKEY, FRICKE CHRISTINE M
Format: Patent
Sprache:eng
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Zusammenfassung:A system and method for an optimization of fulfillment workflow is disclosed. In accordance with one embodiment of the present disclosure. In accordance with embodiments of the present disclosure, a method may include receiving a request to be fulfilled from a client. The method may also include determining one or more item attributes associated with the request. The method may additionally include generating a batch of work units related to the request based at least in part on the one or more item attributes. The method may further include selecting an agent from a plurality of agents to process the batch. Moreover, the method may include transmitting the batch to the agent.