METHOD AND SYSTEM FOR VOICE ORDERING UTILIZING PRODUCT INFORMATION

METHOD AND SYSTEM FOR VOICE ORDERING UTILIZING PRODUCT INFORMATION

A method for voice ordering utilizing catalog taxonomies and hierarchical categorization relationships in product information management (PIM) systems includes: prompting a user with a query to input speech into a speech recognition engine; translating the inputted speech into a series of words; que...

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Hauptverfasser: PALAYSI CHRISTOPHE, OCCELLO AUDREY, COULOMB BEATRICE, GIBAULT DIMITRIS
Format: Patent
Sprache:eng
Schlagworte:
ACOUSTICS
MUSICAL INSTRUMENTS
PHYSICS
SPEECH ANALYSIS OR SYNTHESIS
SPEECH OR AUDIO CODING OR DECODING
SPEECH OR VOICE PROCESSING
SPEECH RECOGNITION
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creator PALAYSI CHRISTOPHE
OCCELLO AUDREY
COULOMB BEATRICE
GIBAULT DIMITRIS
description A method for voice ordering utilizing catalog taxonomies and hierarchical categorization relationships in product information management (PIM) systems includes: prompting a user with a query to input speech into a speech recognition engine; translating the inputted speech into a series of words; querying a product information management component (PIM) based on the series of words; wherein the querying is performed as a matching algorithm against PIM category and attribute keywords; returning coded results to a voice synthesizer to produce at least one of: a voice response, and a text response to the user; and wherein in the coded results indicate one or more of: a not found message for zero matches, a confirmation of a suitable single match, a request for additional information in the event one or more of the following occurs: more than one matching item, category, and item attribute was found in the PIM.
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subjects ACOUSTICS
MUSICAL INSTRUMENTS
PHYSICS
SPEECH ANALYSIS OR SYNTHESIS
SPEECH OR AUDIO CODING OR DECODING
SPEECH OR VOICE PROCESSING
SPEECH RECOGNITION
title METHOD AND SYSTEM FOR VOICE ORDERING UTILIZING PRODUCT INFORMATION
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