Method and system for keyword detection using voice-recognition

A method and system is provided to monitor speech and detect keywords or phrases in the speech, such as for example, monitored calls in a call center or speakers/presenters using teleprompters, or the like. Upon detection of the keywords of phrases, information associated with the keywords or phrase...

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Hauptverfasser: BERANEK MICHAEL J, MALINOWSKI JASON R
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creator BERANEK MICHAEL J
MALINOWSKI JASON R
description A method and system is provided to monitor speech and detect keywords or phrases in the speech, such as for example, monitored calls in a call center or speakers/presenters using teleprompters, or the like. Upon detection of the keywords of phrases, information associated with the keywords or phrases may be presented to a display device so that a user may dynamically receive new information as context of the speech progresses. This provides dynamic information as the context of the conversation develops. The information may be presented as links, cues, text, or similar formats. The detected keywords or phrases may also be associated with rules that govern the conditions and criteria for processing the detected keyword and presentation of the information.
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subjects ACOUSTICS
CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
MUSICAL INSTRUMENTS
PHYSICS
SPEECH ANALYSIS OR SYNTHESIS
SPEECH OR AUDIO CODING OR DECODING
SPEECH OR VOICE PROCESSING
SPEECH RECOGNITION
title Method and system for keyword detection using voice-recognition
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