Methods and systems for call management with user intervention

Methods and systems for call management with user intervention

Methods and systems for managing a call in real-time are disclosed. Methods and systems consistent with the present invention manage a call in real-time based on input from a user. A service center receives information pertaining to a call to the user from a service control point and sends a notific...

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Hauptverfasser: KUNUTURI NAGENDRA, CHAKRAVERTY SANDEEP, PINTO BYRON M, REFORMATO JOHN R, BRENNAN STEPHEN P, CHINGON ROBERT A, WURSTER JOHN H, PENUMATSA RAVI, RAJAGOPALAN MAHESH, HELBLING CHRISTOPHER L, REDING CRAIG L
Format: Patent
Sprache:eng
Schlagworte:
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TELEPHONIC COMMUNICATION
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creator KUNUTURI NAGENDRA
CHAKRAVERTY SANDEEP
PINTO BYRON M
REFORMATO JOHN R
BRENNAN STEPHEN P
CHINGON ROBERT A
WURSTER JOHN H
PENUMATSA RAVI
RAJAGOPALAN MAHESH
HELBLING CHRISTOPHER L
REDING CRAIG L
description Methods and systems for managing a call in real-time are disclosed. Methods and systems consistent with the present invention manage a call in real-time based on input from a user. A service center receives information pertaining to a call to the user from a service control point and sends a notification of the call to a device associated with the user. The service center receives a response to the notification from the user. Thereafter, the service center instructs the service control point to connect the call based on the response.
format Patent
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subjects ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TELEPHONIC COMMUNICATION
title Methods and systems for call management with user intervention
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