Method and apparatus for the efficient utilization of trunk bandwidth in a global enterprise

The present invention relates to the operation of interconnected switches or call centers. In particular, the present invention allows communication bandwidth to be conserved, by providing audible feedback from a switch that is relatively local to a caller, even though a call center that is remote t...

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	FLOCKHART ANDREW D, MATHEWS EUGENE P
Format:	Patent
Sprache:	eng
Schlagworte:	ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY TELEPHONIC COMMUNICATION
Online-Zugang:	Volltext bestellen
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