Apparatus, system and method for providing speech recognition assist in call handover

An apparatus, system and method for providing speech recognition assist in call handover are provided. With the apparatus, system and method, spoken utterances of the call taker, not the caller, are captured using speech recognition technology and transcribed. The call taker can use a noise-cancelin...

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Bibliographische Detailangaben
Hauptverfasser: BANTZ DAVID FREDERICK, SHEA DENNIS GERARD
Format: Patent
Sprache:eng
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